Legal
Terms & Conditions
Last updated: 7 November 2025
These Terms & Conditions (the “Terms”) form a binding agreement between you (the “Customer” or “User”) and Synkly (“Synkly,” “we,” “us,” or “our”). By accessing or using the Synkly scheduling platform, you agree to these Terms, our Privacy Policy, any applicable order forms, and all documents incorporated by reference. If you do not agree, do not use Synkly.
1. Eligibility & Account Registration
You must be at least 18 years old and capable of forming a binding contract to use Synkly. You are responsible for maintaining accurate account information, safeguarding credentials, and promptly notifying us of any unauthorized use. Accounts registered on behalf of an organization must be created by someone with authority to bind that organization to these Terms.
2. Subscriptions, Fees & Taxes
Paid plans are billed in advance pursuant to the plan selected at checkout or in an applicable order form. All fees are non-refundable and exclusive of VAT or other applicable taxes, duties, and governmental charges, which are your responsibility. We may modify pricing or plan features with at least 30 days’ notice. Continued use of the Services after a pricing change constitutes acceptance. If you are a consumer in the United Kingdom, you may have a statutory right to cancel a distance contract within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. By starting to use paid features during that period, you request immediate supply of the Services and acknowledge that your right to cancel may be affected to the extent the Services are fully performed before cancellation. This paragraph does not affect your statutory rights.
3. Permitted Use & Service Rules
Synkly grants you a revocable, non-exclusive license to access and use the Services for your internal business purposes. You will not (a) resell or rent the Services; (b) copy, modify, reverse engineer, or create derivative works of Synkly; (c) circumvent technical measures; (d) use the Services for unlawful, infringing, harmful, or fraudulent activity; or (e) interfere with other users’ access. We may monitor usage for compliance and throttle or suspend access to preserve platform integrity.
4. Customer Content & Scheduling Data
You retain all rights to data, files, calendar information, recordings, and other content (collectively, “Customer Content”) you submit to the Services. You grant Synkly a worldwide, limited license to host, process, transmit, and display Customer Content solely to provide the Services, maintain security, and comply with law. You represent that you have obtained all necessary rights and consents from invitees, attendees, and third parties whose information you submit via Synkly.
5. Integrations & Third-Party Tools
Synkly may interoperate with third-party calendar, conferencing, or productivity tools. You are responsible for enabling, configuring, and maintaining those integrations. We do not control third-party products and are not liable for their availability, security, or performance. Third-party terms govern your use of those services, and you agree to review them separately.
6. Intellectual Property
Synkly owns and reserves all intellectual property rights in the Services, including software, visual interfaces, logos, and other brand assets. No rights are granted except as expressly stated in these Terms. You may submit feedback or suggestions; Synkly may use such feedback without restriction or obligation, and no compensation is due to you.
7. Confidentiality
Each party agrees to protect confidential information disclosed by the other using at least reasonable care and to use it only to fulfill the purpose of these Terms. Confidential information excludes data that is publicly available without breach, already known, independently developed, or obtained from another source without confidentiality obligations.
8. Security & Data Protection
Synkly implements administrative, technical, and physical safeguards intended to protect Customer Content. However, you acknowledge that no platform can guarantee absolute security, and you use Synkly at your own risk. You are responsible for configuring available security options and for complying with UK data protection requirements (including UK GDPR and the Data Protection Act 2018), employment rules, and other applicable privacy and communications laws when using the Services.
9. Representations & Warranties
You represent that you have full power to enter into these Terms, that you will comply with all laws, and that Customer Content does not infringe third-party rights. Synkly provides the Services on an “AS IS” and “AS AVAILABLE” basis, with no express or implied warranties, including merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability. All statutory and common law warranties are disclaimed to the maximum extent permitted by law, and nothing in these Terms affects your statutory rights as a consumer under UK law where applicable.
10. Limitation of Liability
NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED UNDER ENGLISH LAW. SUBJECT TO THAT, AND TO THE FULLEST EXTENT PERMITTED BY LAW, SYNKLY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS; LOSS OF BUSINESS; LOSS OF DATA; OR BUSINESS INTERRUPTION. SYNKLY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE FEES YOU PAID FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. These limitations apply regardless of the cause of action, even if a remedy fails of its essential purpose.
11. Indemnification
You will defend, indemnify, and hold harmless Synkly from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your misuse of the Services, (b) Customer Content, (c) violation of these Terms, or (d) infringement of third-party rights. Synkly will promptly notify you of claims and may participate in the defense with counsel of its choice at its own expense.
12. Suspension & Termination
We may suspend or terminate access immediately if you breach these Terms, pose a security risk, fail to pay fees, or expose Synkly to liability. You may terminate by ceasing use and deleting your account; fees are non-refundable. Sections that by nature should survive (including payment obligations, confidentiality, intellectual property, disclaimers, limitations of liability, and indemnities) will remain in effect after termination.
13. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of England and Wales, excluding any conflict of law principles. The parties consent to the exclusive jurisdiction and venue of the courts of England and Wales for any dispute not subject to arbitration. Before filing a claim, the parties will attempt in good faith to resolve disputes within thirty (30) days.
14. Changes to the Terms
We may update these Terms to reflect changes to the Services, legal requirements, or business practices. We will post the revised Terms with an updated date. Significant changes will be communicated via email or in- product notice. Continued access after changes become effective constitutes acceptance of the updated Terms.
15. Export & Compliance
You represent that you are not located in a jurisdiction subject to comprehensive UK or international sanctions and are not a prohibited party under applicable export laws. You will comply with all export control, sanctions, and anti-corruption laws when using Synkly, including the UK Export Control Order 2008, the UK Bribery Act 2010, and any similar local regulations.
16. Contact
Questions about these Terms may be sent to legal@synkly.com. Electronic notice is Synkly’s preferred method of receiving legal communications.